Microsoft Teams Phone and Contact Centre

 

 

 

 

 

Microsoft Teams Phone

Bring business calling and collaboration together in a single familiar platform.

As an established telecommunications provider supporting organisations across the UK and Europe, we help businesses extend the power of Microsoft Teams with enterprise-grade cloud telephony through Microsoft Teams Phone.

By integrating business calling directly into Teams, users can make and receive calls, collaborate seamlessly and stay connected from virtually anywhere using a single application they already use every day.

Key benefits include:

  • Integrated business telephony – Add enterprise voice capabilities directly into Microsoft Teams to create a unified communications experience.
  • UK call bundles available – Flexible and predictable calling options designed to support day-to-day business communications.
  • Work seamlessly across devices – Make and receive business calls through desktop, mobile devices and supported desk phones while maintaining a consistent experience.
  • Move between devices effortlessly – Transfer active calls between desktop and mobile devices without interruption, supporting flexible and hybrid working.
  • Escalate conversations instantly – Turn voice calls into Teams video meetings with a single click, allowing teams to collaborate more effectively.
  • Support hybrid and remote working – Provide users with access to business communications wherever they are working.
  • Simplified management and scalability – Centralised administration and cloud-based management make it easier to deploy, manage and scale as business requirements evolve.
  • Enterprise-grade security and reliability – Benefit from Microsoft’s secure global infrastructure and business-class communication capabilities.

Whether you’re replacing a traditional phone system, consolidating communication tools or enabling a more flexible workforce, Microsoft Teams Phone provides a modern and scalable approach to business telephony.

 

Why Purple?

Technology alone is only part of a successful deployment. As an experienced telecommunications provider supporting organisations across the UK and Europe, Purple combines telecom expertise with practical deployment experience to ensure a smooth transition to cloud communications.

We provide consultancy, migration planning, number porting, deployment support and ongoing service management, helping organisations maximise the value of their investment while reducing complexity and disruption.

 

Microsoft Teams Contact Centre

Enhance customer engagement with integrated contact centre solutions for Microsoft Teams.

Delivering exceptional customer experiences increasingly requires more than voice alone. Contact centre solutions designed for Microsoft Teams bring together voice, digital channels, intelligent routing and reporting into a flexible cloud platform that helps improve customer interactions and agent productivity.

Integrated with Teams and wider business applications, organisations can provide a connected customer journey while maintaining the flexibility to scale and adapt as requirements change.

 

Contact Purple to discuss migration from your existing PBX, arrange a Teams Phone demonstration or obtain a FREE quotation today

 

Supporting organisations across the UK and Europe for over 20 years, Purple is an authorised Teams Phone Reseller Partner offering Teams Phone UK and Teams Contact Centre UK.

 

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