Zoom Phone and Contact Centre

Bring business calling, collaboration and customer engagement together in a single cloud platform.

Purple provides consultancy, implementation, number porting, user adoption and ongoing support across UK and European deployments.

 

Zoom Phone

Modern cloud telephony designed for flexible, connected working.

As a long-standing Zoom partner, we help organisations across the UK and Europe modernise their communications with Zoom Phone — a cloud-based business phone system that brings calling, collaboration and mobility together in a single platform.

With UK & Ireland or International call bundles available, businesses can simplify costs and provide users with a reliable, feature-rich calling experience without the complexity of traditional telephony infrastructure.

Key benefits include:

  • Simple, flexible calling – Enterprise-grade business telephony delivered through the Zoom platform users already know.
  • UK & Ireland call bundles – Predictable pricing and inclusive calling options to support day-to-day business communications.
  • Move seamlessly between devices – Start a call on your desktop and continue it instantly on your mobile app or another device without interruption.
  • Work from anywhere – Make and receive business calls from desktop, mobile or supported desk phones while maintaining a consistent user experience.
  • Escalate conversations instantly – Turn a voice call into a Zoom video meeting with a single click, helping teams collaborate more effectively.
  • Simplified administration – Easy user management, provisioning and reporting through a centralised cloud platform.
  • Reliable and scalable – Support users across offices, remote teams and international locations with a solution that grows with your business.

Whether you’re replacing a legacy PBX, supporting hybrid working or consolidating communications platforms, Zoom Phone provides a modern approach to business telephony.

 

Zoom Contact Centre (CCaaS)

Deliver better customer experiences with a modern cloud contact centre.

Zoom Contact Centre combines voice, video and digital engagement channels within a flexible CCaaS platform designed to improve customer interactions and agent productivity. Intelligent routing, integrated analytics and a unified interface help teams manage customer conversations efficiently while providing the visibility needed to continually improve service delivery.

Built to integrate naturally with Zoom Phone and the wider Zoom platform, Zoom Contact Centre enables organisations to create connected customer journeys while scaling easily as business requirements evolve.

 

Contact Purple to discuss migration from your existing PBX, arrange a Zoom Phone demonstration or obtain a FREE quotation today

 

Supporting organisations across the UK and Europe for over 20 years, Purple is both an accredited Zoom Reseller and Agency Partner offering Zoom Phone UK, Zoom Contact Centre UK and the entire Zoom Workplace ecosystem.

 

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