Avaya Cloud Office and Cloud Contact Centre Solutions

Avaya Cloud Office

Bring business calling, messaging and collaboration together in a single cloud communications platform.

As an established telecommunications provider supporting organisations across the UK and Europe, we help businesses modernise their communications with Avaya Cloud Office — a flexible cloud-based communications solution designed to connect users, teams and customers across multiple locations and devices.

Combining enterprise-grade telephony with collaboration tools and mobility features, Avaya Cloud Office enables organisations to support hybrid working while simplifying the management of business communications.

Key benefits include:

  • Enterprise cloud telephony – Deliver reliable business calling capabilities through a modern cloud communications platform.
  • UK call bundles available – Flexible and predictable calling options to support day-to-day business communications.
  • Work from anywhere – Make and receive business calls from desktop, mobile devices and supported desk phones while maintaining a consistent user experience.
  • Integrated collaboration tools – Access messaging, meetings and calling from a single platform to support faster communication and teamwork.
  • Support hybrid and multi-site organisations – Provide users with a consistent communications experience across offices, remote locations and mobile environments.
  • Simple administration and scalability – Manage users and services through a centralised cloud platform that can adapt as business needs evolve.
  • Reliable and secure communications – Benefit from enterprise-grade resilience and a platform designed to support business continuity.

Whether you are replacing legacy telephony systems, moving to the cloud or looking to simplify multiple communications platforms, Avaya Cloud Office provides a scalable and modern communications solution.

 

Why Purple?

Technology is only one part of a successful communications strategy. As an experienced telecommunications provider supporting organisations across the UK and Europe, Purple combines telecom expertise with practical deployment experience to ensure organisations transition smoothly to cloud communications.

We provide consultancy, migration planning, number porting, deployment support and ongoing service management, helping customers reduce complexity and maximise the value of their communications investment.

 

Cloud Contact Centre Solutions

Deliver more connected and responsive customer experiences.

Modern customer engagement increasingly requires organisations to support customers across multiple communication channels. Cloud contact centre solutions can bring together voice, messaging, intelligent routing and reporting capabilities within a single platform to improve both customer experiences and agent productivity.

Integrated with your wider communications environment, cloud contact centre solutions provide the flexibility to support changing customer requirements while helping organisations scale and evolve as their needs grow.

 

Contact Purple to discuss migration from your existing PBX, arrange an Avaya Cloud Office demonstration or obtain a FREE quotation today

 

Supporting organisations across the UK and Europe for over 20 years, Purple is both an accredited Avaya Reseller and Agency Partner offering Avaya IP Office UK,  Avaya Cloud Office (ACO) UK and Contact Centre UK.

 

Share This: