Purple Update – BT Sets Date To Switch Off ISDN

BT ISDN Switch Off

Please see important update below about some relevant changes in the UK telecoms industry that will impact current telephone system users. Action should be taken by all UK businesses.


When will ISDN be switched off?

BT Group CEO Gavin Patterson has set a date of 2025 to switch off ISDN services from its Public Switched Telephone Network (PSTN). BT Group will no longer accept any new orders or amendments to services pertaining to any ISDN product as of 2020 with the final termination set for 2025.


VOIP Telephony is a sensible alternative to ISDN

BT is determined to slowly phase out legacy networks and platforms and bring the remaining outlying customers on to the single core IP network as soon as possible. Not all customers will stick with BT though, as it represents an opportunity for SIP and VoIP providers to challenge BT for the business. Hosted Telecoms is becoming more and more popular due to its low costs and high call quality and will likely take it’s place.


The two main types of VoIP Telephony

1: Hosted VoIP

Hosted VoIP is totally Cloud-based and best suited to SMEs who are looking for fixed cost business telephony with added functionality and reduced call costs. With Cloud Hosted VoIP each user has their own line and calls are routed through the internet.

2: SIP Trunks

Similar to traditional Telephony, you can have an on-premise telephone system but route your calls using SIP Trunks rather than ISDN channels. Some Cloud solutions can also utilise SIP Trunks for Telephony Users. SIP Trunks are best suited for larger businesses as this type of IP Telephony can prove more cost effective than Hosted VoIP if there are a lot of users.


Migrating to Hosted VoIP or SIP Trunking is easy

Businesses that still use ISDN can switch comfortably and quickly to SIP trunking or Hosted VoIP, with or without BT, as numbers can be ported and retained and the whole service can be set up within weeks. With BT price hikes in October 2018, and further expected again this year, there is no better time to consider the switch.

If you are looking to upgrade your business telephone systems in the near future or want to find out more about the two types of VoIP Telephony we provide, please get in touch with us.

More details about Purple Cloud can be found HERE.

For a FREE callback to discuss your needs REACH OUT.

Share This:

New PM Boris Johnson Likes a Phone

Congratulations to our new Prime Minister Boris Johnson, who will take the helm of the UK from number 10 tomorrow.

Pick up your Purple phone, and give him your best wishes – looks like he’s all ears!

Share This:

Avaya – The Power of We

The Right Device Creates the Right Experience

Whether it’s on premises, or in a public, private, or hybrid cloud, we’ve got you covered. With one of the broadest business phone and device portfolios in the industry, we can help you get the most out of your UC investments.

The right tools make all the difference. With Avaya IX smart phones, multimedia devices and conferencing systems, you can step up collaboration and productivity while you incorporate future innovation. We help you bring consumer technology to the employee desktop in a way that makes sense for your business.

Existing Avaya customers can currently benefit from a tremendous promo when upgrading to our Avaya Cloud solution – HUGE discounts on smart desk phones and month-to-month service subscriptions make this a great opportunity to be seized!


Want to find out more?
Click HERE for a free callback.


Share This:

50th Anniversary of the 1969 Moon Landing

Communication was certainly key in achieving the epic lunar landing feat half a century ago, on 20th July 1969.

Purple are proud to work with the very same manufacturers that were pivotal in providing long-range comms during the process – and indeed in transmitting the now infamous words uttered by Neil Armstrong as he stepped out onto the moon: “It’s one small step for man. One giant leap for mankind”.

Timeline of the 1969 Moon Landing:

July 16, 1969

At 13:32 UTC (2:32 pm BST / 9:32 am EDT) on 16th July, with the world watching, Apollo 11 took off from Kennedy Space Center with American astronauts Neil Armstrong, Edwin ‘Buzz’ Aldrin and Michael Collins aboard.

July 20, 1969

At 20:17 UTC (9:17 pm BST / 4:17 pm EDT) on 20th July, Commander Neil Armstrong and lunar module pilot Buzz Aldrin landed the Apollo Lunar Module Eagle.

Apollo 11 was the spaceflight that first landed humans on the Moon. Neil Armstrong became the first human to step on the moon. He and Buzz Aldrin walked around for three hours. They did experiments. They picked up bits of moon dirt and rocks. They then returned safely with Michael Collins and landed in the Pacific Ocean four days later. The rest is history.

Here’s a short video with the full story:

Share This:

Purple @ Devon Businesses Show

We’re exhibiting at The Devon Business Show, tomorrow from 09:30 to 16:30.

We’ll also be offering up a FANTASTIC PRIZE DRAW COMPETITION GIFT worth over £300.00 in partnership with our SIP carrier Voiceflex:

  • A Yealink professional business VoIP phone
  • A Cloud Hosted Telephony subscription FREE for 6 months
  • A virtual landline telephone number FREE for 6 months
  • Unlimited UK 01/02/03/07 landline & mobile calls FREE for 6 months

Be sure to visit Purple on STAND 89 to enter this competition!

Link for free visitor sign-up: CLICK HERE

Share This:

Purple Cloud – Relocate


So, your business has changed and you need to move premises – this can involve many headaches, not least with communications.

With Purple Cloud, RELOCATING is easy!

There are so many benefits of using cloud telephony, but one of the key elements is that you do not need to be tied to the same BT exchange to keep your numbers, and you can be allocated numbers from almost any geographical area to help nationalise or regionalise your business.

Whether your organisation is expanding to a level that requires more space, consolidating resources to incorporate changes in staff location & mobility, or downsizing to reduce overheads, we can give you immediate provision of services without the waiting times.

Thankfully, this gives you the comfort of being free to deal with the other aspects of a smooth move to your new office.

Want to learn more? REACH OUT

Share This:

Purple Cloud – Recovery


When disaster strikes and the office becomes temporarily unreachable, or even unusable, swift recovery of services is essential.

With Purple Cloud, automatic RECOVERY solutions protect your organisation and ensure continuity of critical voice communications.

Regardless of where you are located, adverse weather conditions such as flooding and snow-storms, fires, strikes or even acts of sabotage can quickly impact your ability to operate. Some form of Disaster Recovery Plan (DRP) should be in place for your business, and a key element of this is an ICT restoration strategy.

We can help you by instantly providing a fail-over of inbound calling services and routing to predefined alternative resources. Key staff will be able to utilise a mobile internet connection to function properly with their standard inbound and outbound services. If the disaster situation is sustained for a longer period, even more staff will be able to work from their own homes, making and receiving calls from the usual office telephone numbers.

Want to learn more? REACH OUT

Share This:

Purple Cloud – Identity


Identity theft is a big problem, and we all need to focus on improved methods of safeguarding our personal information.

With Purple Cloud you can help protect your IDENTITY – hide your private mobile phone details by using a virtual cloud landline number instead.

Smaller companies with limited resources, and solo workers or mothers returning to work by running a business from home, can publish a professional phone number and protect their privacy at the same time.

Utilise one of our range of internet-based SIP phones and/or a useful mobile phone app when you wish to take business calls. Then benefit from a personalised voicemail service when you finish for the day, safe in the knowledge that client messages will be waiting in your email inbox for action when you’re next open for business.

Want to learn more? REACH OUT

Share This:

Purple Cloud – Mobility


With traditional telephone systems, the equipment is installed into the main office and phone users typically operate within that building only.

Modern workers need much more flexibility.

With Purple Cloud Hosted Telephony, we provide complete MOBILITY.

Whether working from the City HQ, a remote home-office, an airport lounge or the side of a mountain, Purple Cloud has you covered so there’s no need to be tied to your desk anymore.

Want to learn more? REACH OUT

Share This:

Purple Cloud – Relax


When setting up a new business, or planning an additional office location, there is obviously a lot to think about. One aspect that is frequently overlooked is the requirement for telecoms and the timescales involved.

Historically, when utilising traditional phone systems with standard telephone lines, a waiting period of 4-6 weeks for installation would be the norm.

Not now though. With Purple Cloud Telephony you can truly RELAX.

We eliminate that particular pain point by handling the project for you and quickly providing you with guaranteed landline numbers within minutes, meaning you can immediately order business cards and stationery, and create your website contact page with confidence. We then build the entire solution in the cloud and ship out your new telephones ready to plug in and use.

If your office is not quite ready, fear not. All calls to your new business line can be diverted to an alternative number, or answered swiftly using a handy app on your iPhone or Android device.

Want to learn more? REACH OUT

Share This: